Case Study: Search For a Gaming Device Controller

Using this case study, students can discuss, "What verbal and nonverbal communication skills are necessary to determine customer needs effectively?"
Resource ID#: 222250 Type: Text Resource
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General Information

Subject(s): English Language Arts, Career and Technical
Grade Level(s): 9, 10
Intended Audience: Educators educators
Suggested Technology: Computer for Presenter, Computers for Students, Internet Connection, LCD Projector
Instructional Time: 30 Minute(s)
Keywords: sales executive, sale, crowded, electronic store, customer, greetings, communication, listening, observe, customer service, verbal communication
Instructional Component Type(s): Text Resource,  CTE Focus
Resource Collection: CTE Case Studies

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