General Information
Path:
Apply appropriate strategies to manage conflict in work situations.
Related Courses
| Course Number | Course Title |
| 8200120: | Business Leadership Skills (Specifically in versions: 2024 and beyond) |
Related Resources
Lesson Plans
| Name | Description |
| Creating a Positive Workplace Environment: | Using the case study, “Out with the Old in with the New”, students will discuss elements of a positive work environment, differing leadership styles and their effects on a workplace. Students will then create a roleplay scenario in which they brainstorm an alternate outcome for the case study. |
| Handling Conflict in a Workplace: | Using the case study, "From Chaos to Clarity," students will collaborate with a partner to complete a graphic organizer with conflicts, strategies to navigate conflicts and obstacles, and reasons for selecting the strategies in a workplace setting. Students will write an exit ticket that gives the one conflict management strategy they feel will best fit this scenario. |
Text Resource
| Name | Description |
| Case Study: Out with the Old in with the New: | Using this case study students can discuss, "Why is maintaining a positive work environment an essential business practice?" |